We provide free personalized support (providing set files or otherwise) for the first installation/automation of our premium/paid products within 30 days of the purchase. General live chat, support ticket, and the user forum are available thereafter. This service available for customer who want personalized support beyond this scope.

Please note the terms & conditions of this service:

• This service is available only for customer who have already purchased the product.
• A single session can be up to 20 minutes only.
• There is no guarantee that your issue will be resolved.
• We do not offer refunds even if your issue is not able to be resolved as this payment is only for the time and effort of our staff.
• In the case of Indicator Automater products, we can provide support for a single indicator only.
• If remote desktop support is deemed necessary by our staff, then a third-party remote support software such as Anydesk will be used. You need to have such software installed on your computer.
• We provide text chat support only (no voice support) via Telegram or WhatsApp (however you may send voice messages).
• After payment, support should be requested within 07 days.

If you agree with the above terms and conditions, you can use the above “add to cart” button to proceed with the purchase. Once the payment is done, please contact us on our website live chat to arrange a mutually available time.